Entrepreneur
The Susan Elizabeth success story didn’t simply happen; it is the result of consistent tireless effort from very difficult and humble beginnings. Her business career began in the 1980s when she was thrust into the role of sole provider for her family as a result of her husband’s debilitating injury in a hunting accident.
After some years of challenging trial and error Susan came upon her unique strategy to build a salon and spa business into the Spa and Salon at Personal Choice, which is consistently ranked among the world’s top 200 in a competitive international review process. She credits the development of this million dollar business to going beyond the industry norm.
Susan’s proven strategy is to follow (and sometimes create) the salon industry best practices but the real secret is that she empowers her customers to become something beyond their self perception and, as important, encourages, educates, and develops her staff to define and achieve their greatest expectations.
From such a simple start in a modest seaside Northern California town, Susan now interacts with industry leaders ranging from businessman Paul Mitchell to hair icon Vidal Sassoon in fantastic locations from New York to Barcelona, Spain.